3.1. Dream.bet may collect personal and confidential information from the moment the Customer accepts these Terms and Conditions and the Privacy Policy. This information may be used if the Customer utilizes Company products, services from partners, or third-party services (including payment processors and data verifiers) that enable gaming services. Collection is for statistical and service improvement purposes, not for harmful use. Acceptance of these Terms authorizes Dream.bet to send marketing and promotional SMS messages to the provided phone number. Message frequency may vary. Customers may opt out by contacting support.

3.1.1. The following individuals are prohibited from opening an account or engaging in gaming activity: professional or amateur athletes, sports managers, coaches, team owners, employees, referees, league officials, and members of their immediate families (including partner, parent, spouse, children, siblings). This prohibition extends to live dealer casino and slot games.

3.2. Registration requires accurate and current personal information. Providing false or outdated information may result in account termination and forfeiture of funds.

3.3. Dream.bet reserves the right to refuse registration of any potential Customer. Services and betting are available only to registered Customers within their account limits.

3.4. Dream.bet may require documentation (e.g., passport, bank statement, credit card copy) to verify identity or residency. Failure to provide requested documents may result in account blockage and withdrawal rejection.

3.5. Each Customer may hold only one account. Duplicate accounts may be closed, merged, or treated as a single joint account at the Company’s discretion. The Company may employ reasonable methods to detect duplicate accounts.

3.6. Registered Customers receive a username and password for personal use. The Customer is responsible for maintaining the confidentiality of this information and must notify Dream.bet immediately of any security breach. Until notified, all activity conducted with valid credentials is deemed authorized.

3.7. The Customer must promptly inform Dream.bet of any suspected account misuse. The Company is not liable for delays in suspending an account. Bets placed prior to notification will be considered valid. Suspected misuse can be reported via the website’s “contact us” section.

3.8. Dream.bet may require password changes following a security breach. The Customer remains solely responsible for all account security measures.

3.9. Dream.bet may perform random security checks and request additional information to maintain security and protect Customer funds.

3.10. Accounts must be registered in the Customer’s own name with accurate details. Registration is permitted only once per person, household, email, payment account, IP address, and shared computer. Duplicate accounts will be closed, and associated bonuses and winnings voided. The Company may recover losses from any of the Customer’s accounts.

3.11. Duplicate accounts are identified by matching IP addresses, personal details, payment accounts, or site cookies with an existing account.

3.12. The Customer must regularly review their account balance and report any discrepancies within 30 days. Failure to do so forfeits any claim to adjustments. Discrepancies can be reported via the “contact us” section.

3.13. Dream.bet may close an account and withhold its balance without explanation if foul play is suspected. Properly placed outstanding bets will be honored.

3.14. An account closure request may be submitted via email to [email protected] no sooner than 90 days after the first successful deposit. Closure will be processed within 60 days. Upon closure, the Customer must cease using the website, and Dream.bet will not be liable for any subsequent voided bets.

3.15. Accounts inactive for 6 consecutive months may be terminated, with any balance forfeited.

3.16. Dream.bet reserves the right to review transaction records and logs at any time.

3.17. VIP membership may be offered or terminated at management’s discretion.

3.18. Non-recreational play or collusion may result in the revocation of winnings and bonuses.

3.19. Dream.bet may collect personal information as described upon acceptance of the Terms and Privacy Policy for service improvement purposes.

3.20. The Customer accepts all specific rules and terms applicable to each product used on the website.

3.21. The Customer is responsible for reporting winnings and losses to relevant authorities. Dream.bet assumes no tax liability.

3.22. This clause outlines the Self-Exclusion Policy. The Customer consents to and shall comply with its procedures.

3.22.1. Dream.bet will suspend or terminate an account within ten business days of receiving a valid Self-Exclusion request.

3.22.2. A request is valid only if it complies with the criteria in section 3.22.3.

3.22.3. Self-Exclusion requests must be sent to [email protected], specifying a clear request and a minimum duration of 24 hours.

3.22.4. The Customer remains responsible for all account activity until the Self-Exclusion is processed.

3.22.5. Dream.bet may investigate and classify the Customer as a Vulnerable Person, potentially resulting in account termination.

3.22.5.1. A “Vulnerable Person” is defined as an individual who:

(a) Is under 18 years of age;

(b) Lacks legal capacity;

(c) Exhibits clear signs of problematic gambling; or

(d) Is enrolled in a recognized problem gambling assistance program.

3.22.6. Self-Exclusion may be reversed upon compliant communication with the Operator.

3.22.7. Self-Exclusion is available only to existing account holders, as Curaçao does not maintain a national exclusion registry.

3.23. Accounts are non-transferable, non-sellable, and non-pledgeable. This includes any assets, winnings, deposits, or claims associated with the account.